What Our Customers Are Saying
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Marvin , Luverne, AL
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I had the opportunity to stop by and visit WARD'S YAMAHA on a recent road trip from Orland, FL to Frisco, TX on a brand new '08 Morphous scooter which developed an electrical problem that prevented me from continuing on. The service guys dropped what they were already doing, figured out what was wrong, and got me back on the road again. The REAL STORY is the genuine caring, hospitality, and family friendly atmosphere that these folks showed me. I wouldn't hesitate to recommend WARD"S to anyone I know. I'm just sad that I live over 700 miles away from them, otherwise they would be MY ONLY PICK for a Yamaha dealer.
Charles , Frisco, TX -
I purchased a helmet from wards and it saved my life.
Danny Chestnut, Troy, ALABAMA -
Called to get a quote on a Polaris 570-6 as I was about to make a purchase. Garrett asked what I was going to use it for and lots of other questions. Then he asked if I was familiar with the Kawasaki line. I told him no and he went on to explain the differences and advantages of each machine. When he explained that the Polaris I wanted was a one cylinder with a 6 month warranty I was shocked. He went on to tell me about the three year Kawasaki warranty and the three cylinder engine. I was now really interested in the Kawasaki. He suggested that I come by and drive each of them. I did and purchased a Pro FXT EPS LE that afternoon. Garrett was genuinely interested in my getting just what I needed and worked up a deal I was happy with on the machine and accessories. Amy was a jewel to deal with on the warranty, scheduled service and insurance. This is a great place to do business. They treat you more like friends than customers. I highly recommend them and really than Garrett for steering me to the Kawasaki! Its an awesome machine!
Jim Hallford, Andalusia, ALABAMA -
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I stopped by to view the Honda m/c inventory and was greeted with courtesy, respect and tremendous assistance. Id like to recognize A.J. for his knowledge and time spent answering questions and providing me an invoice for a future sale. Ive been to other dealers in the surrounding area and Wards outperforms them all. Thanks for what you do!
Samuel Reynolds, Enterprise, AL -
I want to thank Mr. David Olive for the attention and courtesy he extended to my daughter and me while visiting the store. His knowledge of the motorcycles and motorcycle safety left me impressed! I went there trying to find out prices on the 2009 sportsbikes and he help me out. But what made it a really nice experience to shop here is that everyone in the store greeted us and made us feel at home. Mr. Olive, From one veteran to another. Thank you! David Lopez
David , Rucker, LA -
I bought a Road Star an got a great deal on it Thanks to Heath Gentry if you're looking for a great deal just talk to him THANKS . The Road Star one nice ride.
Ricky , Jack, AL -
Should have wrote this two years ago...In 2007 I was on y way to Memphis when I started spewing oil...I stopped in Troy and took a room and first thing that morning took my 1500 c c Kow to Ward's not knowing nothing about them.....They understood I was on my vacay and had to be in Memphis asap to meet friends...They went to work on the Kow immediately ....When I called them that afternoon they said she was ready.... Motel room...59.00 Dinner for two...30.00 parts and repairs...279.00 Back on the road, same day...PRICELESS!!"
Kenneth , Dothan, AL -
Wow what a great store they have the bikes and the people are very friendly and not the typical sales staff they go above and beyond. a kudos to David Olive a outstanding salesman. who goes above and beyond for you. also a great parts dept who will do their best to get the parts you need to customize your bike... Thanks Guys and Girls i love my Yamaha star s a great and beautiful bike. Thanks again , Mark Ramer, Al
Mark , Ramer, AL -
I purchased my first bike from Ward's in the early 90's (not my first bike, that was in the early 70's). I have owned over 30 motorcycles and many of them were bought from Audy and his great staff. I would highly refer anyone looking for any product that Ward's carries to try them first and you'll probably not go anywhere else!! No bull dealing has made my experience with them always a pleasant if not entertaining experience. A good sense of humor goes a long way when you are somewhat stressed about a multi-thousand dollar purchase and service after the sale is even more important. They rate an A+ in all aspects. P.S. I owned a scooter and power sports business for 4 years and still went to Ward's to buy machines.
Matt , Leesburg, GA -
David Olive and the Staff at Ward Yamaha in Troy are a great bunch of people. It was definitely worth the hour trip to purchase my VStar from them. Enjoyed the customer service and hassle free sale so much that I returned to buy my son a Ninja a few weeks later! These folks really treat you like family...or at least the family you like!
Kevin , Millbrook, AL -
Wards is a great environment, and a customer friendly place. They make you feel welcome, and are always willing to answer any questions, or lend a hand upon entering the store. I will continue to do my business at Wards, and recommend them to anyone with an open ear. Thanks guys and keep up the hard work!
Robert , Hayneville, AL
Cindy was a great help during our purchase of 2 ATV's!! She was completely professional and knowledgeable of all the equipment. She went far and beyond to complete this sale. If you continue to keep people like Cindy as a cornerstone of your business you will continue to be successful for many years to come!!! She made the buying process very easy. You will continue to have my business for many years to come simply because of the service and dedication that Cindy displayed to us while purchasing these 2 ATV's!! Once again Cindy, THANK YOU!